Quality of Experience (QoE)
Achieve device testing success by enhancing quality and reducing both costs and time.
Overview
As the smartphone industry continues to boom, manufacturers and mobile network operators alike face several challenges in their quest for innovation, product differentiation, and cost-effectiveness without compromising quality, both QoE (Quality of Experience) and QoS (Quality of Service).
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There is a lot of focus on Quality of Service but how about Quality of Experience? viSer allows to clearly measure and visualise all the key factors that influence user experience for smartphones, mobile network operators (MNOs), MVNOs, mission critical networks and private networks.
Key factors that influence user experience for smartphones
Data performance
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2G, 3G,4G,5G
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FTP/HTTP
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Upload/Download
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Static, mobility
Battery consumption
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Power consumption on key applications
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2G, 3G, 4G, 5G, WiFi
Web browsing
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2G, 3G, 4G, 5G
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Web fluidity
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Loading times
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Static, mobility
Video experience
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2G, 3G, 4G, 5G
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Buffering Time
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Access Time
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Static, mobility
Gaming
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Frame per seconds
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Power consumption
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Temperature
Voice quality
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All RAT, VoLTE, VoWiFi
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OTT (Viber Microsoft Teams, Skype...)
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UL, DL,E2E
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POLQA MOS
Connectivity
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WiFi performance
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BT connection
GPS
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GPS Time to Fix (TTF)
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GPS accuracy
Key factors that influence user experience for networks
Data performance
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2G, 3G,4G,5G
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FTP/HTTP
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Upload/Download
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Static, mobility
Battery consumption
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Network Impact
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2G, 3G, 4G, 5G, wifi
Web browsing
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2G, 3G, 4G, 5G
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Web fluidity
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Loading times
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Static, mobility
Video experience
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2G, 3G, 4G, 5G
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Buffering time
-
Access time
-
Static, mobility
Voice Quality
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All RAT, VoLTE, VoWiFi
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OTT (Viber MT, Skype...)
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Push To Talk (PTT)
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UL, DL, E2E
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POLQA MOS
Coverage and Reachability
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Coverage of 2G, 3G, 4G, 5G
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White areas
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RAT
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Data bearer split
